AI/ML for SMB
1. Salesforce : Einstein AI Intelligent CRM
2. MailChimp : Email
marketing
3. Clare.AIClare.AI is
an example of a plug and play app for (1) online banking services,
and (2) to handle a larger volume of customer inquiries without hiring more
staff.
4. Malaysian company, Supahands for
upwork like service to select crowd sourcing v/s freelancer
5.
smart speaker or home robot can be used at retail outlet
6. Digital Genius : Intelligent customer service
query. The AI platform for customer service
7. Acquisio : online ads on Facebook, Bing, Adwords
8. Darktrace : Data security. Enterprise Immune System technology for cyber security.
9. Crayon : Competitor analysis
10. Aivo : chat bot
12. Datorama: end to end marketing integration platform
13. VoxPro multilingual customer experience and
technical support solutions
14. bold360 Better customer engagement
15.
call center
16.
SAP CoPilot: Digital Assistant in the Enterprise
18. AISense: Call, Meeting Transcriptions
19. WalkMe: AI for Software Training. Integrated with Athenahealth,
Salesforce, Workday etc.
20.
Workday: Finance and HR
21.
Athenahealth uses WalkMe to train
doctor, nurse about how to use system
22.
ServiceChannel for restaurants
23.
Niles for conversation
24. MESH, Not Rocket Science:
Branded Bots
25.
Acculation Social Media content
decision.
Reference:
1. https://www.salesforce.com/blog/2016/09/introducing-salesforce-einstein.html
2. https://www.cmswire.com/information-management/6-ways-artificial-intelligence-will-impact-the-future-workplace/
5. https://www.cmswire.com/digital-workplace/8-examples-of-artificial-intelligence-ai-in-the-workplace/
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